Jump to content

Duplicate invoices


Raflesia

Recommended Posts

  • Developer

Dear community,

 

Some of our members are currently affected by a bug in our store software that creates invalid invoices. The invalid invoices duplicate your purchases, causing the total invoice price to be doubled. You can recognize the invalid invoices by this.

 

We are doing our best to get this issue resolved as soon as possible but we sadly do not have an ETA, as we aren't the store software developers and sadly have to wait on their reaction.

 

Are you a member affected by this issue?

- Good to know: your paypal isn't charged twice when you have a billing agreement (automatic renewals). The bug luckily doesn't affect the real charges, it only creates invalid invoices.

 

- Please send me a PM on the forum or on discord when your purchase has been renewed because the software marks your payment as "not fully fulfilled". We have to manually change that so that your payment becomes active.

 

- We will of course compensate you 🙂

 

 

We are very sorry about the inconvience and hope to have this issue resolved asap!

 

The Botsauce staff team.

 

 

Link to comment
Share on other sites

  • 3 weeks later...
Guest
This topic is now closed to further replies.
×
×
  • Create New...